Product Design (3 blogmarks)

This developer noticed a bunch of people were being referred to their product by ChatGPT for a feature that doesn’t exist. They decided to meet the demand and build the feature.

Hallucination Driven Development!

Author also highlights the challenge of LLM hallucinations creating false expectations and disappointment about a product.

Going forward, I think taste and style are more valuable than ever before. In an era where we’re able to rapidly generate cheap low quality content or software at a scale we’ve never seen before, we will need people with taste in the mix.

Empower users to understand and use a product in whatever situation they might encounter.

Good designs expose systematic structure; they lean on their users’ ability to understand this structure and apply it to new situations. We were born for this.

Bad designs paper over the structure with superficial labels that hide the underlying system, inhibiting their users’ ability to actually build a clear model in their heads.