Blogmark

A brief history of two approaches for managing change in organizations and why the OKR camp broadly won out. tl;dr: it is easier to observe and measure key results for objectives even when managers have limited bandwidth.

I particularly like the observations right at the end:

In reliability, we talk about “making the right thing easy and the wrong thing hard”, other people call this The Pit of Success. The rationale is that people will tend to do the easy thing over the hard thing. And managers are people too. But sometimes the right thing to do is the harder one, and nothing can be done about that.

Which includes a link to Falling into the Pit of Success.